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Safeguarding or improving your performance by creating or joining platforms and ecosystems, where non-financial and financial services and products are integrated in attractive online customer experiences.
Revitalising or launching businesses by leveraging on propositions in the field of automation (e.g. Artificial Intelligence, Robotic Process Automation), digital consumer access, digital data and connectivity.
Creating and accommodating optimal -and compliant- customer experiences with low operational impact, for any event from on-boarding to off-boarding.
Improving the ability and speed to adapt to changing market conditions. Unlocking innovation and customer value creation.
Developing your business while evaluating profitability, capital requirements, risks, complexity, resource allocation, market opportunities, reputation, branding, market share and various other variables.
Depending on the outcome of such business development exercises, changes to your product or service offerings, your customer base, your geographical presence, your share in the value chain, your participation in ecosystems and other might be proposed.
These changes are analysed, carefully prepared and meticulously implemented.
Designing and implementing high-performing organizations, operating models and processes. Implementing adequate process management.
Developing and implementing resource allocation improvement proposals (e.g. insourcing versus outsourcing, centralization versus decentralization, harmonization, standardization).
Organizational design and sizing.
Ensuring business continuity and workplace recovery.
Systems & Data
Preparing, facilitating and executing software selection processes, vendor due diligence, greenfield implementations, life cycle management, acquisitions and divestitures, migrations and legacy phase-out.
Ensuring compliance with data retention laws.
Data quality improvement (e.g. data dictionary, data mapping, data centricity, data cleansing, data actualization) for compliance, improved risk management and more accurate targeting.
Leveraging on data to improve your overall performance (e.g. advanced data analytics, artificial intelligence).
Ensuring the availability of actionable insights to improve performance.
Defining and implementing policies, processes, systems and reporting: management information systems (MIS), management accounting, activity based costing, product profitability, funding and treasury, asset and liability management, target setting, budgeting and (re)forecasting.
Defining, implementing and improving policies, processes and systems relating to accounting, consolidation and reporting.
Preparing and implementing finance transformation programmes.
Developing and implementing improvement proposals aimed at reducing the throughput time of the closing and reporting period.
Legal and Regulatory Compliance
Ensuring compliance with new or changed legislation and regulations. Preparing and implementing changes in organization, processes, working methods and IT landscape.
Specific expertise in interaction with regulators: filing for new businesses or changes, communication, negotiation and reporting.
Current accounts, (Belgian regulated) savings accounts and term deposits.
Definition and setup of internal and external treasury procedures.
Debit and credit card issuing, incl. related flows (e.g. design, card production, personalisation, credit scoring, collection and recovery, fraud detection, blocking).
Credit facilities, mortgage loans, personal loans, leasing and other, including related flows (e.g. credit scoring, monitoring, collection and recovery, credit registration, credit funding).
Shares, bonds, derivatives, mutual funds, pension funds, insurance investment funds, insurance savings products…
Specific expertise in management and administration of investment funds, incl. NAV calculation, depositary reconciliation, specific tax setups, application of prospectus, benchmarking, reporting, internal control and risk management.
Sepa Credit Transfer, Sepa Direct Debit, SWIFT messaging, iDEAL issuing etc.
Implementation of changes required to be compliant with upgrades of SEPA rulebook and Payment Services Directive.
Financial Economic Crime
Know Your Customer (KYC), Customer Due Diligence (CDD), Anti Money Laundering (AML), Transaction Monitoring, Sanctions, Counter Terrorism Funding (CTF).
Critical Projects and Crisis Situations
Urgent projects or issues involving major interests and requiring fast, accurate and impactful progress.
Roadmapping, launching and managing complex programmes, which impact organization, processes, working methods, culture and IT landscape.
Banking Operations Life Cycle Management
Delivering projects within time and budget with agreed scope and quality. (e.g. Prince2)
Incremental agile customer centric development of software and solutions to issues (e.g. Scrum).
CONTRACT AND ENGAGEMENT
- Strategy Consultant
- Management Consultant
- M&A Advisor
- Programme Director/Manager
- Project Manager
- Project Support Officer
- People Change Manager
- Product Owner
- Subject Matter Expert
- Business Analyst
- Test Manager/Analyst
- Scrum Master
- Project/Quality Assurance Officer